best price
guarantee
Are you looking for an inexpensive hotel in Saint Raphael? You found a better price elsewhere? No problem!
Are you looking for an inexpensive hotel in Saint Raphael? You found a better price elsewhere? No problem!
Our best price guarantee assures you a reservation at the best price.
If you find a better offer elsewhere with the same conditions within 24 hours of booking, we will align our prices and offer you an additional 10% discount.
Contact us for more information on our offers!
Hotels in Saint-Raphaël – Best price guarantee
1 – Definition :
In the hotel business, prices fluctuate and varie from one day to the next, or even several times per day.
If in the 24 hours after reserving your room on our website hotels-st-raphael.com you find an identical offer for the same reservation at a lower rate on another website, we guarantee the same rate with an additionnal 10% discount.
2 – Application of the guarantee :
The Best price guarantee applies exclusively to reservations mqde on the website hotels-st-raphael.com and only in the following conditions :
- the rate must be publicly available
- same identity of the client
- same dates and length of stay
- same room category
- same cancellation conditions
- same number and type of clients (adults, children)
- rate found online in the 24 hours following the reservation
3 – Exclusions :
The best price guarantee exludes rates if :
- It is not available to the public, such as negotiated business or corporate rates.
- Preferential rates for associations, clubs, groups etc.
- Negotiated long stay rates.
- Reduced rates for fidelity programs such as Genius on Booking.
- Reduced rates linked to a paiement facility.
- Rates from bidding sites, private sales, group sales, flash sales etc.
- Promotional offers giving additional reducations after reservation (promotional codes given for a newsletter inscription for example).
- Package rates including room and a trip, plane ticket, cruise, vehicle rental, etc.
- Rates from sites needing a login or specific bank card to consult or rserve, or sites that do not propose immediate confirmation.
- Pre-paid rates, early booking and non-refundable rates.
How does
it work?
STEP 1
How to apply the best rate guarantee?
To get the best rate guarantee for an inexpensive hotel in Saint-Raphael, please e-mail your request to contact@hotels-st-raphael.com in the 48 hours following your reservation, and minimum 24 hours before arrival. Please join a copy of your reservation confirmation and a screenshot of the internet site with a lower rate (the date and time must be visible in the screenshot). Only one request per reservation will be accepted. Any request after your stay will not be considered.
STEP 2
How do we treat your request?
We verify copies of your reservation confirmation and screenshot. Any incomplete, erroneous or illegible requests cannot be processed.
We will approve your request if it complies with the application criteria of the guarantee.
If your request does not satisfy the conditions of the Best rate guarantee, we will inform you via e-mail.
STEP 3
How do we apply the refund?
If all conditions are satisfied, we will align our rates to the best rate found and apply an additional 10% discount once you have stayed at the hotel.